Terms and conditions

  • All courses should be booked and paid for in advance.
  • The course fee is fixed for the first half of the term and is not for sessions missed before joining. From the half-term point onwards, the remaining course fee will be calculated on a pro-rata basis.
  • A space on any given course is reserved only for the child for whom the original booking is for. It is not possible to substitute individual sessions with another player.
  • If more than one session is cancelled during a course, a refund will be issued at the end of the term for each additional cancelled session beyond the first. For example, if two sessions are cancelled, one will be refunded; if three, two will be refunded.
  • A refund will be issued if a player withdraws 7 days before commencement of any course.
  • For drop-in sessions, a minimum of 48 hours’ notice is required to receive a refund. Cancellations made with less than 48 hours’ notice are non-refundable.
  • Sessions missed by a player cannot be made up by attending another course or session. Missed sessions are neither transferable nor refundabale.
  • All Hackney Tennis coaches are qualified LTA licensed coaches or assistant coaches working under the guidance of a licensed coach.
  • Appropriate rackets and balls will be provided for each session.
  • Hackney Tennis reserve the right to cancel courses that are under-subscribed.
  • Hackney  Tennis accepts no responsibility for the loss, theft or damage to personal possessions that occurs during a Hackney Tennis activity or court booking.
  • During floodlight hours, the park gates at Clissold Park are locked. Entry to and exit from the park to access the tennis courts is via the Clissold Park Tennis Pavilion located at 3 Queen Elizabeth’s Walk and near the Queen Elizabeth’s Walk park gate.

By signing your child onto a mini/junior coaching course you are giving consent for Hackney Tennis to:

  • Take photographs and film your child during club organised activities for the Hackney Tennis archive or promotional use
  • Store personal information about you / your child to help deliver a better service
  • Send relevant information to you about our future courses /events.

If you have any objections or concerns about any of the above please email [email protected] PRIOR to signing your child onto a course.

These Terms and conditions apply to all bookings:

Priority Booking System

  • We operate a Priority Booking system for all our coaching courses.
  • Customers already participating in a coaching course will be given ‘priority’ to book onto the next course. 
  • If a child is progressing to a new level, or a change of day/time is desired, priority will no longer apply and booking can occur once the priority booking date has passed.
  • When courses are fully subscribed, we operate a ‘waiting list’.
  • Places will be open to all to book when the priority booking date has passed.